​Person-Centered Care is a featured track at the 2019 IHI National Forum​.

Person- and Family-Centered Care

​Our goal: Usher in a new era of partnerships between clinicians and individuals where the values, needs, and preferences of the individual are honored; the best evidence is applied; and the shared goal is optimal functional health and quality of life. More >>

In the Spotlight

Pledge to Use Person-First, Recovery-Focused Language
The way we talk about substance use disorders matters. The IHI Open School’s Recover Hope Campaign has the goal of enlisting 20,000 people by May 15 to commit to using person-first and recovery-focused language. Learn more in a powerful video and sign the pledge today.

Finding Hope and Healing When Cure Is Not Possible
Clinicians are rarely trained to emotionally and spiritually support a dying patient and their family. In the context of pediatric brain tumors, this Mayo Clinic Proceedings article discusses how clinicians can play a crucial role in helping families cope with the loss of a loved one.

5 Ways to Advance Transparency
A medical student found himself facing the difficult decision about whether to tell the complete truth to a patient who suffered a myocardial infarction. The clinical team had chosen not to mention that the cause was an equipment malfunction. An IHI Blog post recounts his story and presents five recommendations for better transparency.

Women in Action: Paving the Way for Better Care
Listen to a special edition WIHI audio program which features a panel of outstanding women who are creatively and effectively reshaping caregiving, with a particular focus on person- and family-centered care.

"Conversation Ready": A Framework for Improving End-of-Life Care
A new IHI White Paper presents a framework built on five core principles to help health care organizations and clinicians develop reliable processes to engage patients in conversations about their end-of-life care wishes, steward that information, and provide respectful end-of-life care that is concordant with patients’ stated goals, values, and preferences.

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