Improvement Capability

​​​​​​​​Our goal: Build practical improvement capability based on the science of improvement into every organization, health care executive, and professional, while driving innovation to dramatically improve performance at all levels of the health care system. More >>

In the Spotlight

How to Move Beyond Quality Improvement Projects
This article describes the importance of using quality improvement alongside quality planning, quality assurance, and quality control to create a single, consistent quality management system.

Learning Systems: Managing Uncertainty in the New Normal of COVID-19
This article describes how health care leaders in London employed a “learning system” model to quickly create and refine a care delivery system for COVID-19 patients in the ICU of a temporary hospital set up in a convention center.

A Better Way to Scale COVID-19 Testing
Businesses, universities, and entire communities are realizing that while the COVID-19 pandemic continues, testing whole populations may be necessary to resume in-person interaction without uncontrolled outbreaks. This HBR article lays out a plan for how to scale up testing in a safe, equitable, and affordable way.

You Released a Statement Denouncing Racism, Now What?
This Fierce Healthcare article provides examples of how to implement solutions to address the structural racism that exists within health care organizations.

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